SHIPPING & DELIVERY
SHIPPING METHODS
We ship every order in 3 - 5 working days via DHL, DPD and UPS registered adres delivers
parcels all over the world According to the
current
international regulations of commerce, there will be an profarma invoice
inside the parcel, along with the merchandise. The invoice will carry
the total amount of the purchased merchandise in the same currency of
the original order. Also the invoice will show the amount of each item
purchased.
NOTE; Import duties, value
added taxes and any other charges are NOT included
in the item price or shipping costs. As an eligible importer, you are responsible for any
reasonable tax or any other importation fees.
AVAILABLE ITEMS
Orders made of
available items, upon confirmation of their availability and check of
the bank transaction, will be processed the next working day of the
order’s placement.
The amount of the transactions made by credit cards
will be settled only when processing the order.
If the payment method
chosen is bank transfer, the order will be tendered to the carrier only
after the payment is confirmed and validated on our bank account.
Please
note that during seasonal sales and promotional sales, delay may occur
in the order’s processing.
DELIVERY TIME
mozaiklambalar.com processes orders in TURKEY, Istanbul from Monday through Saturday. mozaiklambalar.com processes orders the day after the order’s placement, or the next
available working day. Orders placed from Friday to Sunday will be
processed the following Monday ships all over the world
via DHL and UPS. mozaiklambalar.com cannot be accountable for delays
of the shipments due to meteorological conditions, customs inspections
and other circumstances that are irrelevant to Antonioli.eu’s
control.
Delivery for shipments addressed to Germany takes 2-3 working
days.
Delivery for shipments addressed to European Union takes 3-4
working days.
Delivery for shipments addressed to the US / CAN 5-6 working days. Delivery for shipments addressed to the rest of the world
takes 5-7 working days.
SHIPMENT TRACKING
When the order will be tendered to the courrier, customers receive an
email from DHL or UPS providing the tracking number (AWB) related to the
order.
To monitor the status of your order, customers may visit PTS official website http://pts.net/enindex.php and insert the given AWB number in the specific area “Track Your Shipment”.