SHIPPING & DELIVERY

SHIPPING METHODS
We ship every order in 3 - 5 working days via DHL, DPD and UPS registered adres delivers parcels all over the world  According to the current international regulations of commerce, there will be an profarma invoice inside the parcel, along with the merchandise. The invoice will carry the total amount of the purchased merchandise in the same currency of the original order. Also the invoice will show the amount of each item purchased.

NOTE;  Import duties, value added taxes and any other charges are NOT included in the item price or shipping costs.  As an eligible importer, you are responsible for any reasonable tax or any other importation fees.

AVAILABLE ITEMS
Orders made of available items, upon confirmation of their availability and check of the bank transaction, will be processed the next working day of the order’s placement.
The amount of the transactions made by credit cards will be settled only when processing the order.
If the payment method chosen is bank transfer, the order will be tendered to the carrier only after the payment is confirmed and validated on our bank account.
Please note that during seasonal sales and promotional sales, delay may occur in the order’s processing.

DELIVERY TIME
 mozaiklambalar.com processes orders in TURKEY, Istanbul from Monday through Saturday.  mozaiklambalar.com processes orders the day after the order’s placement, or the next available working day. Orders placed from Friday to Sunday will be processed the following Monday ships all over the world via DHL and UPS. mozaiklambalar.com cannot be accountable for delays of the shipments due to meteorological conditions, customs inspections and other circumstances that are irrelevant to Antonioli.eu’s control.
Delivery for shipments addressed to Germany takes 2-3 working days.
Delivery for shipments addressed to European Union takes 3-4 working days.
Delivery for shipments addressed to the US / CAN 5-6 working days. Delivery for shipments addressed to the rest of the world takes 5-7 working days.

SHIPMENT TRACKING
When the order will be tendered to the courrier, customers receive an email from DHL or UPS providing the tracking number (AWB) related to the order.
To monitor the status of your order, customers may visit PTS official website http://pts.net/enindex.php and insert the given AWB number in the specific area “Track Your Shipment”.